Shipping policy

Last updated: October 13, 2026

Thank you for shopping with Bemerio. We want your order to reach you quickly and safely, so you can keep God’s Word close to home.

Order Processing

Processing time: orders are processed within 1–3 business days (Monday–Friday, excluding holidays)
Order confirmation: you’ll receive a confirmation email right after you place your order
Shipping confirmation: once your order ships, we’ll email you a tracking number

During sales and holiday seasons, processing may take an extra 1–3 business days.

The exact shipping cost for your order is always shown at checkout before you pay.

Estimated delivery times:

These are estimates. Customs, weather, holidays and carrier delays can make delivery take longer.

We ship to most countries worldwide.

Customs and duties: your country may charge import duties, taxes or customs fees
Not included: these charges are set by your local authorities and aren’t part of your order total
Who pays: the customer is responsible for any customs charges

If you refuse a package, or it’s sent back because customs charges weren’t paid, the original shipping cost is non-refundable.

Tracking link: emailed to you as soon as your order ships
First updates: tracking may take 24–48 hours to show movement
Track online: check your order status any time at bemerio.com/pages/track-order

If your tracking hasn’t updated for several days, don’t worry. Carriers sometimes skip scans. Email us and we’ll look into it.

You can add shipping protection to your order at checkout.

With shipping protection: if your package is lost, stolen or damaged in transit, we’ll send a replacement or issue a refund
Without shipping protection: we’re not responsible for packages lost or stolen after the carrier confirms delivery

Shipping protection fees are non-refundable.

Marked delivered but missing: check with neighbors, your building’s mailroom and around your property, then email us with your order number
Significantly delayed: if your order hasn’t arrived within 10 business days after the estimated delivery window, contact us and we’ll investigate with the carrier
Returned to sender: if a package comes back because of an incorrect or incomplete address, the customer pays the reshipping costs

Please double-check your shipping address before you place your order.

Within 12 hours: email us and we’ll update your address if your order hasn’t been processed yet
After processing or shipping: we can’t change the delivery address

Questions about your order or delivery? We’re happy to help.

“The LORD shall preserve thy going out and thy coming in.” Psalm 121:8